Privacy Policy
Effective Date: November 17, 2025
At Nova Peak Aquarium Care, your trust means everything to us. Protecting your personal data is a top priority — just as we care for your aquarium with precision and attention, we also handle your information with integrity, transparency, and respect.
1. Information We Collect
- Information you provide directly — such as your name, email, phone number, address, and aquarium details when you book a service, request a quote, or contact us.
- Information from your interactions — including website activity, pages visited, and inquiries submitted.
- Cookies and analytics — which help us improve your browsing experience and understand customer preferences.
2. How We Use Your Information
- To schedule and deliver the aquarium cleaning and maintenance services you request.
- To provide updates, reminders, and recommendations related to your aquarium care plan.
- To personalize your experience and suggest services that match your aquarium needs.
- To improve our website, services, and communication with clients.
- To process payments and send service-related notifications.
3. Sharing Your Data
We never sell your data. We may share it only with trusted partners who help us provide services — such as payment processors, email communication tools, or analytics providers — all under strict confidentiality agreements.
4. Data Security
We use industry-standard security measures to protect your personal data. However, please note that no online transmission or storage method can be guaranteed 100% secure.
5. Your Rights
You have the right to access, update, or request deletion of your personal data at any time. You may also opt out of receiving marketing emails or communications from us whenever you choose.
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: care@novapeakpro.com
Phone: +1 (218) 311-5824
Address: 61441 SE Daybreak Ct, Bend, OR 97702, USA